Roles and Responsibilities:
- Customer Connect
- Customer Calling and Feedback
- Customer Grievance Handling and Resolution
- Sales team Co-ordination
- Keep Cost of Operations Below 5% level
- Demand Planning and error free dispatches
- Controlling the slow moving pack movements
- CFA Happiness/Controlled Cost
- New Initiatives in Cost Control
- Depot Audits and CFA Service standards
- Invoice/Pricing Audit
- Transportation Efficiency and control on transportation waste
- Error Free Billing and Posting (With Mandate Checks)
- Credit Control and Overdue tracking
- Claims Proactive Control (Bring 1% Savings)
- Liaising with statutory Authorities
Commerce graduate with Minimum 1 year of relevant experience.
Mail your updated cv to email@example.com
Note: Please mention the below as the subject line.
UFHRCO2 – Customer service executive claim process.