Customer service executive – claim process

Roles and Responsibilities:

  • Customer Connect
  • Customer Calling and Feedback
  • Customer Grievance Handling and Resolution
  • Sales team Co-ordination
  • Keep Cost of Operations Below 5% level
  • Demand Planning and error free dispatches
  • Controlling the slow moving pack movements
  • CFA Happiness/Controlled Cost
  • New Initiatives in Cost Control
  • Depot Audits and CFA Service standards
  • Invoice/Pricing Audit
  • Transportation Efficiency and control on transportation waste
  • Error Free Billing and Posting (With Mandate Checks)
  • Credit Control and Overdue tracking
  • Claims Proactive Control (Bring 1% Savings)
  • Liaising with statutory Authorities


Commerce graduate with Minimum 1 year of relevant experience.

Mail your updated cv to

Note: Please mention the below as the subject line.

UFHRCO2 – Customer service executive claim process. 



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